Claim-Ready Planning and Daily Records: Practical Steps for Extension of Time and Claims
- Mustafa Ozgoren
- Dec 27, 2023
- 2 min read
Updated: Feb 23
At Robust Expert Services Ltd, many disputes and lost entitlements come down to two basics during delivery: a reliable programme and consistent contemporaneous records. Good planning and daily monitoring are not only “project controls” activities — they are the foundation for Extension of Time (EOT), prolongation and disruption claims, and for defending or negotiating the commercial position.

Below are practical steps contractors can implement to keep a project claim-ready.
1. Establish a claim-ready baseline
Use a clear WBS and define measurable outputs (deliverables, areas, systems).
Ensure logic, calendars and constraints are consistent and explainable.
Identify key milestones (including any LD milestones) and confirm the critical path narrative.

2. Run disciplined programme updates
Update progress using consistent rules (percent complete, remaining duration, actual dates).
Record the reasons for change at each update (instruction, late information, access, third-party interface).
Avoid “re-baselining by stealth”; keep a clean audit trail of revisions.
3. Link events to notices and instructions
Maintain a simple event register: date, event, responsible party, affected activities, evidence.
Issue notices and contractual correspondence in line with the contract mechanism and time bars.
Cross-reference the programme update to the event register and notices.

4. Capture daily records that actually support entitlement
Daily site reports: labour, plant, weather, access, inspections, testing, constraints.
Progress photos with date, location, and what is shown (before/after where possible).
Meeting minutes and RFIs/technical queries linked to the affected scope/activities.

5. Track time and cost in a way that supports substantiation
Separate prolongation/disruption cost codes where possible.
Keep a clear record of idle time, rework, resequencing and acceleration measures.
Preserve procurement and delivery records (submittals, approvals, deliveries, defects/returns).
6. Use technology, but keep it auditable
Tools like Primavera P6 / ASTA / MS Project and structured document control systems are valuable if they produce a consistent audit trail. The goal is not “more dashboards” — it is evidence that can be followed from event → programme impact → entitlement → substantiation.

A practical rule: if a third party can’t understand the story from your records, determination and negotiation become harder.

Keeping a disciplined programme, a simple event register and strong contemporaneous records materially improves the chances of achieving fair time entitlement and cost recovery when issues escalate.
If support is required with an EOT/prolongation submission, forensic delay analysis (TIA/Windows), or claim exhibits and evidence registers, please submit an enquiry via the Contact form.


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